OUR PURPOSE STATEMENT
Nexus purpose is to provide quality services and to help people find a connection within the community by empowering them to achieve their aspirations.
Our Values
![](https://nexushumanservices.com.au/wp-content/uploads/2023/03/3003-nexus-values-1024x399.png)
![](https://nexushumanservices.com.au/wp-content/uploads/2023/03/icon-nexus.png)
Our Strategic Goals:
- We strive to ensure our customers are number 1.
- We make sure we are financially and environmentally sustainable.
- We focus on innovation and growth opportunities.
- We encourage our team to be the best they can.
![](https://nexushumanservices.com.au/wp-content/uploads/2023/03/3003-Nexus-customers-defention-and-promise-1024x697.png)
Our Team
We embrace a customer service mindset and our service expectations are below:
![](https://nexushumanservices.com.au/wp-content/uploads/2022/12/lisa2.png)
"At Nexus we believe that any member of our community has the right to appropriate professional employment services."
Lisa McPherson-Sturt
Chief Executive Officer
![](https://nexushumanservices.com.au/wp-content/uploads/2022/12/priya2.png)
“Rewarding and challenging career with an exciting team working together.”
Priya Kumar
HR/Finance Manager
![](https://nexushumanservices.com.au/wp-content/uploads/2022/12/adrian2.png)
“Working for Nexus gives me a chance to help change people’s lives. I have the great privilege of working with the community and Canberra businesses."
Adrian Sturt
Manager Performance and Program Operations
![](https://nexushumanservices.com.au/wp-content/uploads/2023/04/Nish-Photo-150x150.jpg)
“It’s so rewarding working for Nexus, staff are always working together as a team to support the people in our community and give them the best result.”
Nish Dissanayake
Operations Manager
- Be understanding of each customer’s circumstance
and tailor the experience to meet their unique
needs and demands. - No matter how challenging the customer contact
may seem, remain upbeat and cordial. - Offer personalised experiences.
- Stay positive and friendly during customer
interactions
- Are well presented in our appearance and use of
language and communication. - We hear and understand our customers.
- We listen to our complaints and learn for them.
- We embrace a continuous improvement culture.
- We protect our customers privacy and data.