Thaila joined Nexus Human Services at 19 after struggling to secure stable work following school. A previous hospitality role left her feeling overwhelmed and anxious, particularly when handling cash, which affected her confidence and job performance.
Through tailored, one-on-one support at Nexus, Thaila worked with her consultant to identify the root cause of these challenges. With practical, hands-on coaching, she developed simple and effective money-handling skills and gradually rebuilt her confidence.
As her skills improved, so did her independence. Thaila not only became confident handling cash at work, but also gained control over her personal budgeting and everyday finances.
Today, Thaila is employed in a role that suits her strengths and feels confident managing her responsibilities. Her journey highlights how personalised support can remove barriers, build confidence, and create sustainable employment outcomes
